Sr Implementation Project Manager Amazon
Seattle, WA

Job Description

Are you ready to take your e-commerce experience to the next level? Are you ready to help the B2B world enter the era of modern commerce? Come join Amazon Business! Amazon Business is dedicated to delighting B2B customers by providing the same type of pricing, convenience, and selection on their business purchases that they have come to expect from the Amazon.com consumer platform.

Senior Implementation Project Manager (Senior PMs) help organizations transform how they view and manage spend and best utilize Amazon Business (AB) for purchasing needs. Senior PMs engage with executives, purchasing leadership and finance leadership to include Amazon Business as a key part of purchasing strategies, tools, and processes. Senior PMs are experts in AB solutions and they structure programs that incorporate AB solutions into existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs. Senior PMs work closely with customers to guide deployments and successfully adopt our solutions. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, and IT, project management experience managing complex B2B implementations, and has a proven track record of meeting and exceeding program goals and revenue targets.

Role and Responsibilities

The Senior Implementation Project Manager is the focal point for multiple, concurrent implementation projects that vary in size and scope. The Senior PM is accountable for the following aspects of each project:

* Analyze current purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance
* Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions
* Define requirements and scope program for utilizing AB solutions
* Oversee program execution including personnel assignment, project scheduling, and timely delivery
* Provide timely, clear and concise and complete communications to customer and Amazon Business Leadership
* Assess program risks, anticipate challenges, and provide escalation management when necessary
* Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that will increase customer adoption
* Meet or exceed targets for customer and/or feature spend adoption
* Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams