About
Vonage
Job Description
APPLICATION ENGINEER III SOUGHT BY VONAGE AMERICA INC. IN HOLMDEL,
NJ, 40 HRS./WK. DUTIES: EVALUATES APPLICATION REQUIREMENTS WITH
DEVELOPMENT. PROVIDES LEADERSHIP AND DIRECTION FOR THE DIAGNOSIS OF
COMPLEX PROBLEMS. PERFORMS COMPUTING APPLICATION, OS, AND HW
PROBLEM RESOLUTION EVALUATES EXISTING AND NEW HARDWARE REQUESTS
AND CONFIGURATIONS AND MAKES RECOMMENDATIONS TO MAXIMIZE
RESOURCE UTILIZATION AND MINIMIZE COSTS MAINTAINS ALL OF OUR
APPLICATION ENVIRONMENTS FROM PRODUCTION TO QA AND TEST
ENVIRONMENTS. INVOLVED IN THE PLANNING AND DESIGN OF NEW SYSTEM
INFRASTRUCTURE. MENTORS LEVEL II APPLICATION ENGINEERS.
DOCUMENTS/GRAPHS ALL PROCESSES AND APPLICATION FOOTPRINT WITHIN
VONAGE NETWORK. DETERMINE AND PROVIDE FEEDBACK ON AREAS OF
IMPROVEMENT IN PROCESS AND PROCEDURE FOR ENGINEERING TEAM. WORK
WITH VARIOUS GROUPS ON PROJECTS, BEING ACTIVELY INVOLVED IN THE
DESIGN OF A NEW PRODUCT OR ENHANCEMENTS OF AN EXISTING PRODUCT.
COME UP WITH A DEPLOYMENT SCHEDULE AND STRATEGY FOR
NEW/UPGRADED APPLICATIONS, ENSURING CHANGES WILL NOT ADVERSELY
AFFECT PRODUCTION. WORK ON AND LEAD AN EFFORT, GATHERING THE
APPROPRIATE INDIVIDUALS AND GROUPS TO INVESTIGATE AND RESOLVE ANY
PRODUCTION ISSUES. COMPLETE 100% OF ALL PROD STAT (P1, P2, P3) RELATED
ISSUES. COME UP WITH PROJECT PLANS FOR THE GROUP TO ENHANCE
TOOLS/APPLICATIONS/DOCUMENTATION CREATED BY THE GROUP FOR THE
GROUP OR FOR EXTERNAL USERS. IDENTIFY IF THESE PROJECTS CAN BE DONE
WITHIN THE GROUP AND HOW RESOURCES WITHIN THE GROUP WILL BE
ALLOCATED. ACCEPT AND COMPLETE APPLICATION-RELATED TICKETS IN A
TIMELY MANNER (90% WITHIN 24 HOURS). ASSIST IN THE DEVELOPMENT,
IMPLEMENTATION, DOCUMENTATION AND ADHERENCE TO APPLICATION
STANDARDS. REPRESENTS THE TEAM IN CHANGE MANAGEMENT PROCESS AND
PROCEDURES ACROSS ALL APPLICATIONS AND ENVIRONMENTS. PROVIDES
DIRECTION AND GUIDANCE IN THE DOCUMENTATION OF NEW PROCEDURES
AND STANDARDS PERFORM ANALYSIS, NOTIFICATION, AND TRENDING OF
APPLICATION STATISTICS GATHERING WORK CLOSELY WITH NETWORK
ENGINEERING, SYSTEM ENGINEERING, ATS, MONITORING, QA AND EXTERNAL
VENDORS TO RESOLVE TROUBLE TICKETS AND TEST NEW APPLICATION
RELEASES. PROVIDE 24/7 SUPPORT OF PRODUCTION APPLICATIONS. MIN
REQUIREMENTS: BACHELOR'S DEGREE IN INFORMATION SYSTEMS, COMPUTER
SCIENCE, BIOINFORMATICS OR RELATED DEGREE OR FOREIGN EQUIVALENT,
AND 4 YEARS OF EXPERIENCE IN APPLICATION ENGINEERING OR A RELATED
FIELD. 4 YEARS OF EXPERIENCE WITH SHELL, PERL, AND/OR PYTHON SCRIPTING.
3 YEARS OF EXPERIENCE WITH UNIX AND/OR LINUX. 3 YEARS OF EXPERIENCE IN
BUILD AUTOMATION, DEPLOYMENT AND CONFIGURATION (ANT, JENKINS,
BLADELOGIC, AND/OR PUPPET). 3 YEARS OF EXPERIENCE WITH FORTIFY SETUP
AND CONFIGURATION OR SIMILAR CODE ANALYZER. 3 YEARS OF EXPERIENCE
WITH RELATIONAL DATABASES (ORACLE, MYSQL, AND/OR EDB). 2 YEARS OF
EXPERIENCE WITH SHAREPOINT, CONFLUENCE OR SIMILAR DOCUMENT
REPO/TRACKER. 2 YEARS IN THE FOLLOWING AREAS: OJAVA, RUBY OJAVA APP
SERVERS (TOMCAT, JBOSS, WEBLOGIC). 1 YEAR OF EXPERIENCE WITH JIRA OR A
SIMILAR TICKETING SYSTEM. PLEASE REPLY WITH RESUME TO ALEXANDRA
GUALTIERI, VONAGE AMERICA, INC., 1333 CORPORATE DR., SUITE 360, IRVING, TX
75038.
About Vonage
Vonage is a cloud communications provider.