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Those who work in Desktop Support are needed in a variety of companies and industries, and as such, they are highly sought after and have rewarding careers. These professionals are responsible for answering IT requests by phone, live chat and email. They also needed to explain solutions to clients and users in both technical and non-technical terms. Typical duties for this position will require an employee to be able to build and install PCs, telephone systems, networks and peripheral devices. They also need to be able to maintain and service these pieces of equipment as needed.
Desktop Support employees need to have excellent customer service skills as well as be able to problem solve in a number of different areas on their own with minimum supervision. Relevant certification from places such as Microsoft and Cisco are always highly looked upon, and they should have a strong understanding of troubleshooting in various operating systems.
Washington, D.C. is one of the largest cities in the nation, and it is ripe with opportunity for personal and professional growth. This is due to the fact that not only is it the capital of the United States, but it also has a strong and robust economy. The city is the headquarters for many international organizations, associations, trade unions and more.
Washington, D.C. has plenty to offer both its guests and residents. Those who are in the area can visit many parks, libraries, theaters and historical sites. There are also many wonderful nightclubs, shops, restaurants and activities to take advantage of.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!